# UGC – Cevoid

> Collect, curate, and showcase user-generated content from social media, direct uploads, and brand feeds. Turn customer photos and videos into shoppable experiences across your website, emails, and ads.

UGC is a core module in [Cevoid](https://cevoid.com), a brand engagement platform for ecommerce. It provides a complete pipeline for sourcing customer and influencer content, organizing it in a content library, and displaying it through on-site widgets, email campaigns, and ad feeds.

## Collect

Cevoid aggregates user-generated content from multiple sources into a single library.

### Instagram UGC

Detect and collect posts where customers mention your brand, tag your account, or use tracked hashtags. Posts and Reels are surfaced automatically. You can also sync your brand's own Instagram feed for use in galleries.

### TikTok feed sync

Import videos from your brand's TikTok feed to showcase on your website. Multiple TikTok accounts can be connected to the same workspace.

### Direct uploads

Create upload forms that let customers submit photos and videos directly to your brand. Upload forms can be embedded on your website or shared via link.

### Platform uploads

Upload content directly to Cevoid from your team — product shots, campaign assets, or influencer deliverables — to use alongside organic UGC.

### Content rights management

Send permission requests to content creators to secure the right to use their posts. Track approval status per post.

### Ambassador whitelisting

Whitelist paid collaborators and brand ambassadors to automatically approve and collect their content without manual review.

## Manage

### Library & Inbox

All collected content flows into a unified library. The inbox surfaces new content for review. Approve, reject, or archive posts. Filter by source, label, product tag, or creator.

### Product tags

Tag posts with products at the parent, variant type, or specific variant level. Tagged posts become shoppable and automatically appear in dynamic product, collection, and category galleries. Product information (name, price, link) is localized per market.

### AI suggestions

Cevoid's AI suggests product tags for incoming content. Suggestions improve over time as more content is tagged.

### Labels

Define custom labels relevant to your brand (e.g., "Summer Campaign", "Ambassador Content"). Use labels to categorize content and build targeted galleries.

## Showcase

### Galleries

Create shoppable UGC galleries to embed on your website. Gallery types include:

- **Product page galleries**: Automatically display posts tagged with the product being viewed. Cevoid AI fills gaps with related content when needed.
- **Category page galleries**: Show posts tagged with products from the category and its subcategories.
- **Collection page galleries**: Show posts tagged with products in a given collection.
- **Custom galleries**: Build galleries from any combination of labels, creators, or manual selection.

### Gallery editor

Full control over gallery layout, style, and behavior. Customize grid layout, card design, hover effects, popup behavior, and responsive breakpoints. No code required.

### Shop the look cards

Turn any photo or video into a standalone shoppable widget displaying tagged products.

### UGC popup

When visitors click a post in a gallery, a popup shows the full image or video with tagged products, creator information, and profile properties.

### Profile properties in UGC

Display creator profile properties (name, skin type, location, size) alongside their posts to help shoppers see themselves in your UGC.

### Email widgets

Add shoppable UGC to email campaigns and flows. Widget types include static, dynamic, Instagram feed, abandoned cart, and post-purchase. Compatible with Klaviyo, Voyado, and other email platforms.

### DPA feeds

Enhance Dynamic Product Ads with user-generated content. Cevoid generates product-specific image feeds for use in Meta, Google, and other ad platforms.

### Social scheduling

Schedule and auto-publish reels, images, carousels, and stories to Instagram and Facebook directly from Cevoid.

## Built-in features

- **Localization**: All widgets are automatically localized. Captions and UI copy are translated per market using AI. Product information displays the correct name, price, and link for each visitor's market.
- **Accessibility**: Auto-generated alt text, video subtitles, and full keyboard navigation. WCAG 2.1 Level AA aligned.
- **Profiles**: Every content creator gets a unified profile tracking their posts, activity, and engagement history.
- **API access**: Retrieve posts, galleries, and product-tagged content programmatically via the Cevoid API.

## Supported e-commerce platforms

- Shopify (dedicated app with theme sections)
- WooCommerce (dedicated integration)
- Centra, BigCommerce, Salesforce Commerce, Adobe Commerce (via product feeds)
- Any platform via general embed code or API

## Pricing

UGC is available as a standalone module starting at $299/month. It can be combined with Loyalty and Reviews modules. See [Pricing](https://cevoid.com/pricing) for current plans.

## Related documentation

- [UGC with Cevoid](https://docs.cevoid.com/ugc/introduction.md): Complete UGC module overview
- [UGC from Instagram](https://docs.cevoid.com/ugc/collect/ugc-from-instagram.md): Collect content from Instagram mentions, tags, and hashtags
- [Upload forms](https://docs.cevoid.com/ugc/collect/upload-forms.md): Create upload forms for direct content submission
- [Instagram feed sync](https://docs.cevoid.com/ugc/collect/instagram-feed.md): Sync your brand's Instagram feed
- [TikTok feed sync](https://docs.cevoid.com/ugc/collect/tiktok-feed.md): Sync your brand's TikTok feed
- [Platform uploads](https://docs.cevoid.com/ugc/collect/platform-uploads.md): Upload content directly to Cevoid
- [Library & Inbox](https://docs.cevoid.com/ugc/manage/library-and-inbox.md): Access and organize all content
- [Posts](https://docs.cevoid.com/ugc/manage/posts.md): Enhance content with product tags and labels
- [Galleries](https://docs.cevoid.com/ugc/showcase/galleries.md): Create shoppable UGC galleries
- [Cards](https://docs.cevoid.com/ugc/showcase/cards.md): Create single-post shoppable widgets
- [UGC popup](https://docs.cevoid.com/ugc/showcase/ugc-popup.md): Customize the post detail popup
- [Email widgets](https://docs.cevoid.com/ugc/showcase/email-widgets.md): Add UGC to email campaigns
- [DPA feeds](https://docs.cevoid.com/ugc/showcase/dpa-feeds.md): Enhance Dynamic Product Ads with UGC
- [Social scheduling](https://docs.cevoid.com/ugc/social-scheduling.md): Schedule posts to Instagram and Facebook
- [Labels](https://docs.cevoid.com/general/labels.md): Create custom labels to categorize content
- [Accessibility and WCAG](https://docs.cevoid.com/resources/accessibility.md): WCAG 2.1 alignment details
- [Widget performance](https://docs.cevoid.com/resources/widget-performance.md): UGC widget performance information

## Related API endpoints

- [Get post by ID](https://docs.cevoid.com/api-reference/posts/get-post-by-id.md): Retrieve a single post
- [Get posts by filter](https://docs.cevoid.com/api-reference/posts/get-posts-by-filter.md): Retrieve posts with optional filtering
- [Get posts from a specific gallery](https://docs.cevoid.com/api-reference/posts/get-posts-from-a-specific-gallery.md): Retrieve gallery posts
- [Get posts from a specific member](https://docs.cevoid.com/api-reference/posts/get-posts-from-a-specific-member.md): Retrieve posts by creator
- [Get posts tagged with a specific product](https://docs.cevoid.com/api-reference/posts/get-posts-tagged-with-a-specific-product.md): Retrieve product-tagged posts
- [Get posts with a specific label](https://docs.cevoid.com/api-reference/posts/get-posts-with-a-specific-label.md): Retrieve labeled posts

## See also

- [UGC page](https://cevoid.com/ugc): Visual overview of UGC features
- [Cevoid product overview](https://cevoid.com/llms.txt): Full product, documentation, and API index for AI consumption
